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Help Center / Companies
The Community tab
Every company page has a Community tab. Customers and users ask questions, report issues, make suggestions and say thanks there. The company answers officially.
Where: Company page > Community
What's on the screen
- 1Topic types: Question, Suggestion, Issue and Thanks. Picking a type is optional.
- 2Status: Awaiting response, Official response given or Resolved.
- 3Me too: Add yourself if you have the same issue or question. The count shows the company what matters most.
Good to know
- The company's own posts show as Announcements and can be pinned to the top.
- The company owner is notified about every new topic.
- Community posts don't mix into the Feed; they stay on the company page.
